Awel Permanentie 2014

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Description
Awel Permanentie is a management-site for the phone support of Awel, a service which children and young people can call to ask for help or questions about their personal life.
Clients

Personnel of the phone division of Awel needed a system to fill in their permanences in order to have a complete overlap of availability for the telephone support.

Maesdesign created a form which users need to fill in and then this data is saved.

Tasks

The first step was to create a permanence form and save this data to a database.

When this was done, Maesdesign added some features in order to extract the data from the database to a gridview where managers can use this permanences to create a completely filled timetable.

Additional features such as a mail integration and message board were added later on. The site is based on a custom created framework and is still used by Awel Permanence.

Info